Wednesday, 20 January 2016 12:24

BT finally to honour promise?

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Boring picture - perhaps.  But not for residents waiting for improved broadband Boring picture - perhaps. But not for residents waiting for improved broadband
One by one, High Barnet is being provided with the additional telephone cabinets that are needed to supply fast broadband connections to around 3,000 homes in and around the town centre.

British Telecom is advising customers likely to benefit from the newly installed fibre-enabled cabinets that they might still have to wait another four to five months for a faster service – and many aggrieved residents are still being given no indication when, or whether, they will be included in the upgrade.

Additional cabinets have now been installed in Wood Street, near the Black Horse public house; in Wood Street at the entrance to the Old Court House recreation ground; and at the top of Bells Hill.  

A notice posted online for those local BT customers involved advises them that work is under way, and that after waiting impatiently for several years, a superfast connection is at last in prospect:

“We’re connecting power to the new fibre cabinets and joining the new fibre lines to the existing copper network.  You can’t order a fibre service today, but typically it’ll be available to your premises within the next four – or five – months.”

The three additional cabinets installed so far are on a list of five that BT promised last September would be fibre-enabled.

The other two are in Manor Road, near the junction with Cedar Lawn Avenue, and Salisbury Road, near the junction with Stapylton Road.

But the Barnet Society says a higher broadband speed will not be provided to all of the 3,000 homes waiting for a superfast connection unless there are upgrades for three other cabinets, two in Bruce Road, near the junction with St Albans Road, and one in Salisbury Road near the junction with High Street.

Such is the frustration at BT’s failure to deliver faster internet speeds that the Fibre4Barnet campaign led by Ken Rowland has been investigating the possibility of raising £16,000 to fund the cost of delivering a superfast service to High Barnet by a wireless network.

Another alternative is to try to persuade Virgin Media to include High Barnet in a £3 billion programme for upgrading its broadband service.

Mrs Theresa Villiers, MP for Chipping Barnet, is due shortly to discuss the possibility with representatives of Virgin


  • Comment Link Wednesday, 20 January 2016 23:02 posted by Ben

    This ties in with what OpenReach told me last year - that we're likely to be able to place an order around May 2016. We're served by the Bells Hill cabinet.

  • Comment Link Thursday, 21 January 2016 12:45 posted by Ben Basson

    BT to maybe, if they feel like it, provide a service that most of Europe had 10 years ago, and 10x worse than what most of Europe has now

  • Comment Link Saturday, 23 January 2016 12:44 posted by rob

    hurrah, finally. Great job on the campaign.

  • Comment Link Sunday, 24 January 2016 09:47 posted by Colette Nicolle

    A couple months ago, we moved to Puller Road from a village in rural Leicestershire which had a far better broadband service than here. Came as quite a shock! BT told me that BT Infinity had no further capacity, and we should keep checking their website to grab a place if someone drops out. Unbelievable response! Previously we were also able to use BT Vision to access digital TV, catch-up tv etc, and now the signal is so poor that BT cannot provide this. So we are using free view on our TV, and there is no signal to receive any ITV, channel 4 or 5. If anyone has any advice or information, we would be very grateful.

  • Comment Link Monday, 25 January 2016 09:37 posted by Dr Jonathan Warren

    My phone is connected to the Bells Hill/Wood Street box but on checking with BT Infinity it looks like I will not be getting connected.
    At the moment my download speed is just under 5mb and upload is 0.25mb ! When I was one of the first broadband trialists my download speed was about 8mb. So this is progress!!!!

  • Comment Link Wednesday, 23 March 2016 10:44 posted by Hopscotch

    We had thought the cabinet at the entrance to the Old Court House park was being upgraded.

    Spoke with an engineer working on it this morning - he said there was no fibre anywhere near it and the small side extension had nothing to do with fibre. I asked him if he knew whether we were getting it soon. His replay was in your dreams - "BT don't do high streets". If you want it you have to pay thousands for your own dedicated cable and service.

  • Comment Link Tuesday, 29 March 2016 20:41 posted by RogerM

    Finally, it's here! Anyone on cabinet 39 can place orders. I can at last get something better than 1.5mb!


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