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I am trying to make a formal compliant to Barnet Council, staff seem to have no knowledge of their complaints Managers name or t/number. They keep putting me to switchboard and my query/compliant are not being heard, also my calls are not returned. Thoroughly disgraceful.
"My bin has not been collected Monday gone. I have logged this and it's not collected, I need to know why. I was told not in the right place, which is not the case at all, as all my bins are aligned and held in the same place in the front of the house each week. All other bins collected last Monday but not rubbish, my bin is overflowing, when are you going to collect it. Or I need the details of your chief executive. Also my bins are left two doors away, every week. I am flabbergasted with little knowledge your staff has and unwillingness to provide details requested. I need my query dealt with immediately please. Most disappointed customer."