“ I find it totally unacceptable that we have to use mobiles to pay for parking and there is no other option. What about contactless? Paying by phone is complicated and time consuming and that comes from someone who uses a mobile a lot. does anyone want to explain this system to my parents?!? If I am just popping out to get something now I usually drive to Borehamwood where it is free for 3 hours and has a good selection of retailers. Business there is thriving. I agree parking costs are too high and it should be 2/3 hours free parking not just 1 hour to encourage shoppers. Poor selection of shops putting of customers to the High Street too but feel the units in the Spires need to be larger (a second level in the Spires would help with this) to encourage well known stores, bring back Monsoon and Next!, as well as independent traders. NO more coffee shops/eateries please!! ”