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Before moving to Willow Drive in Chipping Barnet, EN5, I used the BT FTTC fibre availability checker (https://www.dslchecker.bt.com/adsl/adslchecker.welcome) to see if I would have access to modern broadband speeds.

The checker said that my cabinet, Barnet Exchange cabinet 38, would be fibre-upgraded by Sept 2014. It even cited the fibre connection speed. So I moved. It wasn't. The availability checker was wrong.

Now Openreach tells me that Barnet Exchange cabinet 38 is not going to be upgraded as "part of the Openreach commercial fibre rollout." There is no prospect of a fibre connection at all. So, now I'm stuck with a very slow connection speed that I used to have 10 years ago.

It is very disappointing that BT's online system for checking fibre availability simply can't be trusted and that in 2014 a street in a London Borough cannot have access to modern digital technology enjoyed by all of the streets around them.