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Pitiful just about sums it up. My contacts are astonished at how slow speeds are in High Barnet and I have yet to find anyone else in London who has failed ever to achieve even 2 Mbps. It's not as if we were in an isolated rural area. The changing excuses are very suspicious and it would be interesting to know the detailed reasons why they cannot upgrade each cabinets on the list. BT must have that information. Has anyone asked?